Privacy policy

Information We Collect

At Chroma Éclat, we collect various types of information to provide and improve our services:

  • Personal Data: Name, email address, shipping address, payment information, and contact details when you create an account or place an order.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and shopping behavior.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

Your data is used for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your account and purchases
  • To improve our products, services, and website functionality
  • To personalize your shopping experience
  • For security and fraud prevention
  • To comply with legal obligations

Data Sharing and Disclosure

We may share your information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist with website operations and analytics
  • Legal authorities when required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of sensitive information during transmission
  • Secure storage systems with limited access
  • Regular security assessments

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain data processing
  • Request data portability
  • Withdraw consent where applicable
  • Opt-out of marketing communications

To exercise these rights, please contact us through our website's customer service portal.

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your own. We ensure such transfers comply with applicable data protection laws through appropriate safeguards.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. The revised version will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

Contact Us

For any questions about this privacy policy or your personal data, please use the contact form on our website.